⬇ Free WordPress Plugin No Message Markups

The WooCommerce WhatsApp plugin
stores actually switch to

Automatic order notifications, AI chatbot, shared team inbox — all powered by your own Meta API. You pay Meta directly. Zero markups from us. From $21/month.

⬇ Download Free Plugin Start 14-day Free Trial →
✓ Free plugin on WordPress.org ✓ No credit card for trial ✓ Setup in 30 minutes ✓ Cancel anytime
🛒 WooCommerce
HPOS Compatible
🟣 WordPress.org
📱 Meta WhatsApp Cloud API
🤖 Claude AI Built-in
🇿🇦 Built in South Africa
💸
01 — No Markups

Pay Meta directly. Always.

We don't resell WhatsApp conversations. Your Meta API account, your billing. Meta charges ~$0.04 per conversation — we charge $21/month for the platform. That's it.

🛒
02 — WooCommerce Native

Built from the ground up for WooCommerce.

Install the free plugin, connect your account, and every order event triggers a WhatsApp message automatically. New order, shipped, abandoned cart — all included.

🤖
03 — AI Chatbot Included

Claude AI answers customers 24/7.

No extra cost. Set a system prompt describing your store, add FAQ answers, and your AI assistant handles customer queries automatically — handing off to your team when needed.

Features

Everything a WooCommerce store needs
to sell on WhatsApp

Every feature included in one flat subscription. No add-ons. No per-message fees from us.

📦

WooCommerce Order Notifications

New order, processing, shipped, completed, cancelled, refunded — every status change sends a WhatsApp message automatically via the free plugin.

🛑

Abandoned Cart Recovery

Automatically message logged-in customers who abandon their cart. Configurable delay (15 min – 72 hours). Recovers revenue while you sleep.

🤖

AI Chatbot New

Claude AI-powered chatbot answers customer questions 24/7 using your knowledge base. Auto-handoff to a human agent when it can't help.

💬

Shared Team Inbox

Your whole team shares one WhatsApp number. Assign conversations to agents, add labels, leave internal notes, track resolution time.

📢

Bulk Broadcast Campaigns

Send promotional messages to your contact list. Segment by tags, track delivery rates. Perfect for sales, restocks and seasonal offers.

Quick Replies

Agents type "/" to instantly search and insert canned responses. Cut reply time by 80% without copy-pasting.

👥

Multi-Agent Support

Add up to 5 agents sharing one WhatsApp number. Role-based permissions, round-robin auto-assignment, full audit trail.

📋

Template Management

Create and manage your Meta-approved message templates from the dashboard. Submit, track status, edit — no logging into Meta Business Manager.

📊

Contacts & Analytics

Full CRM-style contact profiles, tags, conversation history. Dashboard with agent performance, message volumes, and broadcast delivery stats.

AI Chatbot — Included

Your store never sleeps.
Your chatbot doesn't either.

Powered by Claude AI — one of the most capable AI models available. Unlike rule-based chatbots, it actually understands what your customers are asking and responds naturally.

  • Set a system prompt — describe your store, products, policies
  • Add FAQ knowledge — shipping, returns, sizing, anything
  • Auto-handoff — says "let me get a human" when needed
  • Fully included — no extra cost, no API key to manage
Activate AI chatbot free →
AI
WooWhatsApp AI Assistant
● Online — 24/7
AI
Hi! Do you ship to Durban and how long does it take? 📦
10:42 AM
Hi there! Yes, we ship to Durban 🙌 Standard delivery takes 3–5 business days for R80, or express next-day for R150. Orders placed before 2pm are dispatched same day.
AI · 10:42 AM
Great! What's your return policy if something doesn't fit?
Setup

Live in under 30 minutes.
No developer needed.

If you can install a WordPress plugin, you can set this up yourself.

1

Install the free plugin

Search "WooWhatsApp" on WordPress.org and install. Free, one click, no license key needed.

2

Create account + connect Meta

Sign up, enter your WhatsApp Business API credentials from Meta. Guided step-by-step.

3

Map events, go live

In the plugin settings, assign templates to each order event. Done — customers get WhatsApp messages from now on.

Start free trial →
14 days free · Then from $21/month · Cancel anytime
Pricing

One plan. Everything included.
No surprises.

Enterprise / Custom
Let's talk
Custom limits, SLA, onboarding support

  • Everything in Starter
  • Unlimited agents
  • Unlimited contacts & messages
  • Priority support & onboarding
  • Custom template pre-installation
  • Dedicated account manager
Contact us

All plans include a 14-day free trial. See FAQ for details.

Compare

How WooWhatsApp stacks up

Compared to the most popular alternatives for WooCommerce stores.

Feature WooWhatsApp WhatChimp Wati Manual WhatsApp
Per-message markup ✓ None ✓ None ✗ Up to 4×
Monthly price (annual) $21/mo ~$30/mo From $49/mo Free
Free trial ✓ 14 days 7 days 7 days
WooCommerce plugin ✓ Native (free) Limited Add-on
Abandoned cart recovery ✓ Built-in
AI chatbot ✓ Included (Claude AI) ✓ Included Paid add-on
Shared team inbox
Your own Meta API account ✓ Always yours Partial
Import contacts from Wati/WhatChimp ✓ One-click CSV
Switching platforms?

Move from Wati or WhatChimp
in under 30 minutes

Your WhatsApp number stays the same. Your contacts come with you. Zero downtime during the switch. Here's how easy it is:

1

Export your contacts as CSV

From Wati: Settings → Contacts → Export. From WhatChimp: Contacts → Export CSV. Takes 30 seconds.

2

Import into WooWhatsApp — one click

Contacts → Import CSV. We handle deduplication, phone formatting, and tag preservation automatically.

3

Point your Meta webhook to us

Update one URL in your Meta Business Manager. Your same WhatsApp number now routes to WooWhatsApp. Done.

4

Install the WooCommerce plugin

Add the free plugin to WordPress and map your order events. This is the feature Wati and WhatChimp don't do natively.

Already using one of these?

Wati
WhatChimp
WhatsApp Business App
  • Your phone number stays the same
  • Contacts import via CSV (any size)
  • Zero downtime during switch
  • 14-day trial to compare side-by-side
  • We'll help you through it (email support)
Start free migration trial →

14 days free — no charge until you're sure

Reviews

What WooCommerce store owners say

★★★★★

"Switched from Wati after 8 months. My message costs dropped by 60% because I now pay Meta directly. The WooCommerce plugin took 10 minutes to set up and just works."

NK
Nomsa K.
WooCommerce store · Johannesburg
Switched from Wati
★★★★★

"The abandoned cart recovery alone pays for the subscription three times over. We're recovering 8–10% of carts that would have just been lost. Setup was genuinely easy."

RS
Riaan S.
E-commerce manager · Cape Town
Switched from WhatChimp
★★★★★

"The AI chatbot handles 70% of our customer queries overnight. Our response time went from 6 hours to instant. Customers don't even know they're talking to a bot."

TM
Thandi M.
Online boutique · Pretoria
New to WhatsApp API
FAQ

Common questions

Is there a free WooCommerce WhatsApp plugin?
Yes. The WooWhatsApp plugin is free to download from WordPress.org. Install it on your WooCommerce store and it handles all order event notifications automatically. You need a WooWhatsApp account (from $21/month after the 14-day trial) to connect it and start sending.
How is this different from Wati?
Wati is a Meta BSP — they buy WhatsApp conversation credits wholesale and mark them up when reselling to you. With WooWhatsApp, you connect your own Meta API account and pay Meta directly at their published rates (which they've reduced multiple times). We charge a flat $21/month — no per-message fees from us, ever. We also include a native WooCommerce plugin and built-in AI chatbot that Wati charges extra for.
How is this different from WhatChimp?
WhatChimp is also a direct Meta API platform (no message markups), so our model is similar there. The key differences: WooWhatsApp has a dedicated free WooCommerce plugin built specifically for order events and abandoned cart — this is our primary focus. We also include an AI chatbot (Claude-powered), offer a longer 14-day trial, and our annual plan at $21/month is more cost-effective for WooCommerce stores.
Can I import my contacts from Wati or WhatChimp?
Yes, in one click. Export your contacts as a CSV from Wati or WhatChimp (both have built-in export). Then go to Contacts → Import CSV in WooWhatsApp. We handle phone number formatting, deduplication and tag imports. Your WhatsApp number stays the same throughout — there's zero downtime during the switch.
Do I need a WhatsApp Business API account?
Yes. You need a WhatsApp Business Account (WABA) set up through Meta Business Manager — it's free to create at business.facebook.com. Meta charges per conversation window (~$0.04 for utility messages in most markets). We guide you through the setup step by step during onboarding.
How does the AI chatbot work?
The chatbot is powered by Claude AI (Anthropic). You write a system prompt describing your business (e.g. "You are a helpful assistant for [Store Name], a skincare brand based in Cape Town..."), then add FAQ knowledge pairs (Q&A). When a customer messages you outside hours or when no agent is available, Claude reads the conversation history and responds naturally. If it can't answer, it tells the customer it'll get a human — and flags the conversation for your team.
How does the 14-day free trial work?
You sign up, set up your PayPal subscription (with the 14-day trial built into the plan), and get full access for 14 days at no cost. Your first charge is on day 15 unless you cancel in PayPal before then. Cancel directly in your PayPal account — no need to contact us. South Africa fully supported via PayPal.
Does it work with WooCommerce Subscriptions or HPOS?
Yes to both. The plugin is HPOS (High-Performance Order Storage) compatible. For WooCommerce Subscriptions, renewal orders and failed payment events trigger standard WooCommerce order status changes — those all fire the WhatsApp notifications as expected.

Stop paying per message.
Start keeping customers on WhatsApp.

Install the free plugin. Connect your Meta account. Get WhatsApp notifications going in 30 minutes — with a 14-day trial, no risk.

⬇ Download Free Plugin Start 14-day Free Trial →

$21/month annual · $35/month · Cancel via PayPal · South Africa supported